Jwaala and Cardlytics Join Forces to Deliver Innovative New Rewards Program
09/28/2010 Austin, Texas. Jwaala, a leader in open, customizable online banking technology and Atlanta based Cardlytics have partnered to deliver an innovative, new, automated member rewards program through a financial institution’s online banking services. The program offers relevant and valuable rewards in a highly convenient manner, increasing retention rates and encouraging the use of the financial institution’s credit and debit cards.
The Cardlytics program extends targeted, cash-back merchant offers at the transaction detail level within online banking. A member accepts an offer by simply clicking to activate it. Once activated, the reward is provided automatically the next time the member uses the financial institutions debit or credit card at the merchant.
“The program comes with a bonus for the financial institution, as well” explains Kelly Dowell, COO Jwaala. “Not only is the feature free to deploy, it can provide a valuable revenue stream for the financial institution; since merchants pay to participate. Think of it as a twist on Groupon but selected and delivered automatically through the financial institution’s electronic channels.”
The Jwaala partnership integrates the Cardlytics rewards program as an optional feature within Jwaala’s Better Online Banking platform. The program provides multi-channel distribution that extends the non-intrusive offers to members through online banking, SMS, email, mobile and social networks.
Jwaala will be hosting a demonstration webcast on October 7th at 1:00pm CST. Register here.
Member Driven Technologies and Jwaala Enter Strategic Partnership
09/09/2010 Austin, Texas. Jwaala, a leader in open, customizable online banking technology and Member Driven Technologies (MDT), a premiere credit union owned technology services provider, have partnered to deliver Jwaala’s Better Online Banking platform through MDT’s application hosting and data center services.
Jwaala’s solution has been gaining traction with leading credit unions for its robust, Web 2.0 feature set, its flexibility, and seamless integration of consumer banking, commercial banking and personal financial management functionality. Based on its modern application architecture and open platform, Better Online Banking allows credit unions to rapidly deploy next-generation online banking services and easily add features as consumer’s desires evolve.
“This partnership is a key development for Jwaala,” explains Kelly Dowell, Jwaala’s COO. “Not only will this relationship provide an option for enhanced online banking services for MDT’s growing client base, but it marks Jwaala’s introduction of a hosted service offering for our clients that prefer to outsource their online banking. MDT has developed an exceptional reputation as a technology services provider to the Symitar™ Episys® community. We are very excited to have MDT as a hosting partner.”
MDT has seen strong growth in recent years with the addition of leading technology partners ranging from online bill payment to fraud/security monitoring services. The Jwaala relationship will allow MDT to develop enhancements for the MoneyTracker platform providing additional benefit to the user community.
“We are excited to offer a leading Personal Financial Management (PFM) solution that is truly integrated into transactional Internet banking. Not as a bolt on or an afterthought” says Larry Nichols, MDT’s President/CEO. “Most PFM offerings in the market place are just add-ons to existing Internet banking platforms. Better Online Banking is one complete solution that our credit unions have been looking for, now we can give them what they want at an affordable price with unique member service and functionality.”
About MDT
Member Driven Technologies is uniquely positioned to understand the IT needs of credit unions, large and small. We provide credit unions with seamless, top-to-bottom IT solutions. Utilizing the Symitar™ Episys® platform combined with numerous other advanced technologies, we can offer credit unions cost-effective, innovative solutions with many value-added 3rd party discount programs. www.mdtmi.com
CP Federal Credit Union to Deploy Better Online Banking
Austin, TX. August 9, 2010 – Jwaala, a leading provider of online banking and personal financial management solutions, announced today that Michigan-based CP Federal Credit Union has chosen its MoneyTracker Better Online Banking platform to deliver next generation online banking services to its membership. The $325 million dollar credit union selected Better Online Banking, for its innovative user experience, integrated personal financial management features, flexibility and its ability to grow as consumer demands for online services evolve.
“Our focus at CP Federal is to ‘wow one member at a time – every time’ and we feel the Jwaala team and their MoneyTracker platform is a great fit to achieve that goal” said Shawn Christie, Director of Finance and Innovation at CP FCU. “We love the flexibility of the product and the integrated PFM features. We are extremely excited to introduce this to our members!”
Online banking has taken center stage, recently becoming the preferred method of banking for consumers; according to a 2010 American Bankers Association study. With such a dramatic shift in consumer interest, financial institutions are giving greater consideration to their online strategies. Jwaala’s Better Online Banking is a fresh, innovative new online banking platform, gaining much attention from some of the industry’s top institutions.
“Our focus at Jwaala is on moving online banking out of the era of static transaction lists and into a truly engaging and functional user experience,” explains Eric Fisher, VP of Sales. “CP Federal certainly shares this vision. It goes without saying, that we are thrilled to be working with CP Federal to deliver MoneyTracker’s services to their membership.”
Jwaala Welcomes CME FCU
Dupaco Community Credit Union Selects Jwaala’s Better Online Banking
Austin, Texas, January 26, 2010 – Dupaco Community Credit Union has launched a new, innovative online banking platform to provide their members with an expansive array of online services. Partnering with Austin based online banking vendor Jwaala, Dupaco’s new online banking services offer integrated personal financial management capabilities including customizable user alerting, transaction searching, budgeting, online safety deposit box, and a customizable dashboards with widgets, all within a simple to use and flexible member interface.
“When we decided to replace our online banking platform, we wanted something that was innovative, appealing, and powerful for our members. Something that would set Dupaco apart from the cookie cutter solutions, that are out there and allow us to remain ahead of the crowd over time. After an extensive evaluation of vendors, Jwaala’s integrated PFM, search, and overall flexibility really set it apart from every other vendors we evaluated.” explained Steve Ervolino, SVP Information Services for Dupaco Community CU. “Power users love the transaction reporting features and customizable alerts, yet the straightforward design makes it easy to use for those members who simply want to balance their checkbook. We love it, and so do our members.”
Dupaco Community Credit Union was recognized by Raddon Financial Group (RFG), and awarded a Crystal Performance Award as one of the Top 10 “Top Performing” credit unions in 2008, with more than $500 million in assets, achieving a top ten ranking based on the RFG Performance Index™; a balanced scorecard measurement of growth, income, efficiency and margin management.
“We are very happy to have Dupaco as a client partner and are excited to see their success with Better Online Banking,” said Kelly Dowell, COO for Jwaala. “They are a creative group with bright ideas for their online banking services and we are looking forward to continuing to work with them. I think our join goal is to deliver online and mobile solutions that surpass the competition in features and functionality, allowing Dupaco and our other clients to truly stand out from the crowd.”
Jwaala’s Better Online Banking, Now Delivering Custom Alerts Through Skype and Twitter
Austin, Texas, January 12, 2010 – Jwaala has added Twitter and Skype alerting capabilities to their Better Online Banking platform. Consumer alerts are becoming an increasingly valuable service for financial institutions and their members. Alerts allow members to quickly receive important information from their financial institution without having to initiate a request. Alerts typically include security notices, transaction information, notices from the credit union or a custom alert created by the member. Today’s online users have come to appreciate alerts that deliver the information they want, when and where they want it.
Adding Twitter & Skype capabilities is just one more way of delivering alerts to a destination consumers desire. Having the flexibility to receive information where they want, is a truly appreciated customer service. Jwaala’s Better Online Banking platform provides multiple methods of communicating with members, and allows the member to choose what fits their lifestyle best.
“While some may not fully appreciate the ability to send alerts to Twitter or Skype, it’s important to keep an open mind with social technologies. Consumers have unique lifestyles and desires,” explains Kelly Dowell, COO of Jwaala. “There is no denying the explosive growth of the Twitter and Facebook communities. If people are in constant contact with Twitter and Facebook, which millions are, or if they have Skype running continuously in the background, they are likely to receive notices much quicker within those applications verses having to login to an online banking or email application. We want our platform to allow members to choose a channel that fits their desires whether that’s Twitter or Facebook, text message, RSS, email or something else. We provide the capability and they can choose what they want to use.”
The Jwaala’s MoneyTracker Better Online Banking platform not only provides multiple options for members to receive alerts, but also the ability to create alerts on just about anything related to their finances; another unique feature within Jwaala’s vision of online banking.
Jwaala’s new alerting channels are sent via private messages within the applications. And is as simple as selecting Direct Twitter Notification within your user profile screen under primary and secondary notification channel.
Jwaala Makes New Credit Union Friends
Austin, Texas, January 4, 2010 – Jwaala, a leading provider of next generation online banking solutions for financial institutions, has added 10 more credit unions to their award winning MoneyTracker PFM, client list. MoneyTracker PFM is a Personal Financial Management platform that extends the capabilities of existing online banking applications with robust, customizable, features including “Google-style” searching, transaction categorization, rich budgeting and reporting, an online safety deposit box, remote deposit services, and fully customizable alerting.
The MoneyTracker platform is uniquely designed for credit unions that want to offer feature rich online banking services while maintaining the flexibility to add-to and easily customize their offering as consumer demands evolve. Flexibility is a key characteristic of the MoneyTracker application, which allows consumers to build views into their finances, and receive notices the way they choose with customizable dashboards, widgets, tagging, searchable transaction annotation, and alerting. That customization extends to the financial institutions that deploy the solution, allowing for custom services and feature additions as trends change.
“MoneyTracker has been appealing to credit unions and banks that are serious about the online channel, and are looking for ways to better serve their members with online technologies.” said Kelly Dowell, Jwaala’s COO. “We are very proud to be working with such an innovative and highly respected group of credit unions. We are truly committed to the credit union industry and it is our plan, and mission, to work closely with our clients in the development cycle as we continue to enhance the platform. Their feedback will help continue the innovation behind the MoneyTracker solution benefiting all those that deploy it.”
