Jwaala Receives 2011 Gonzo Banker Award!

12/22/2011 Austin, Texas. Jwaala couldn’t be more proud of our latest award, from Gonzo Banker. This one really speaks to us! Thank you Cornerstone Advisors, we love it. But we’re not fighters!
2011 Gonzo Banker Vendors Awards
The Kid Brother Who Just Might Be Able to Kick Your Ass Now Award
This one goes to Jwaala’s Internet banking offering quietly but surely growing its user base, especially in the credit union market. Industry scuttlebutt has it that the techie darling of the Internet banking market is (wisely) targeting core-based Internet banking users. Buckle yourselves in, NetTeller, UltraAccess, DNAweb, etc. Read more about the Gonzo Awards here.
Jwaala and eWise Partner to Bring New Online Payment Solution to Credit Unions
Austin, Tx 8/11/11– Online banking solution provider, Jwaala, and payments solution provider, eWise, have partnered to offer a new online payment alternative for credit union members, merchants, and billers. Through this partnership, the Secure Vault Payments solution has been integrated into Jwaala’s Better Online Banking platform allowing users to make payments to online merchants and billers through simple, secure and immediate ACH transactions.
Secure Vault Payments (SVP) is a safe, secure and private online payment network developed by NACHA — The Electronic Payments Association® and eWise. Using the payment method, consumers simply select the SVP payment option on a merchant’s site. They are directed to their online banking site where they sign in and make the payment.
By using the financial institution’s online banking site and the ACH network, the payment is immediate, verified and does not require the consumer to create an account at the merchant site where confidential information is typically stored; making SVP the only payment option that offers consumers an online payment choice without sharing any personal account information.
Jwaala and eWise recently joined forces to provide the payment alternative to members of Utah based Mountain America Credit Union who has been live with Jwaala’s Better Online Banking platform since May. The SVP payment option will be available to all financial institutions deploying Jwaala’s Better Online Banking platform. Future innovations will include mobile access to the SVP.
Jwaala and Synergent Join Forces to Deliver Better Online Banking
Austin, TX August 4, 2011 –Jwaala and Synergent have formed an alliance to offer Jwaala’s next-generation online banking platform, Better Online Banking to Synergent’s growing list of credit union users. The alliance combines Jwaala’s innovative solution with Synergent’s leading Symitar Episys service bureau offering.
“This alliance is part of Synergent’s continued efforts to help our credit union partners grow,” Gary Glenn, Senior Vice President for Synergent, explained. “In addition to offering this next-generation solution, we make it simple and affordable to implement. Much more than online banking, the Jwaala solution with its integrated financial management tools provides a new way for credit unions to become an interactive part of their member’s lives.”
Jwaala’s platform combines extensive consumer and business banking functionality with tightly integrated financial management tools that empower members to create customized monthly budgets, monitor and trend transactions, and generally better interact with and manage their finances. The platform includes layered security through enhanced Multi-Factor Authentication, custom reporting and alerting, two-way secure messaging, and transactional analytics to comply with security guidance recently issued by the FFIEC.
“Synergent and its user base understand that credit unions need to go beyond the standard in order to satisfy their members” says Eric Fisher, Director of Sales for Jwaala. “We are thrilled that such a well respected and trusted organization has selected Jwaala as their partner for online banking services.”
KEMBA Financial CU Goes Live with Jwaala Better Online Banking
Austin, TX May 31, 2011 – Jwaala, a next generation online banking vendor for banks and credit union has announced that KEMBA Financial Credit Union has gone live to its members with Jwaala’s Better Online Banking platform. The Columbus, OH based credit union with over $530 million in assets selected Jwaala’s platform for its innovative user experience, flexibility and ability to extend as consumer’s needs evolve.
“We are 100% committed to excelling in member service at KEMBA Financial CU and after an extensive search for a new online banking vendor, Jwaala was clearly the vendor who could take us to that next level,” says Jeff Christenson, Director of IT. “Our members have been more than enthusiastic about the features Jwaala offers such as search and integrated Personal Financial Management tools. Not only are these features our younger members like, but they are great tool for financial education.”
“It is great to work with credit unions like KEMBA Financial CU who really understand the value of the online channel and share a desire to extend these exciting new technologies to their members.” Says Shaun Steckley, Director of Technical Services at Jwaala. “At Jwaala, we are truly committed to developing an innovative online banking platform that goes well beyond the standard.”
About Jwaala
Jwaala is leading the way to a new era of banking with a powerful, feature rich and highly extensible electronic banking platform called Better Online Banking. With its uniquely innovative design, Better Online Banking delivers the online and mobile tools consumers and businesses are craving while supplying community banks and credit unions with the tools they need to succeed. Jwaala is simply Better Online Banking! www.jwaala.com
Jwaala Offers Free Pilot Program for Better Online Banking

01/10/2011 Austin, Texas. Jwaala, a leader in open, customizable online banking technology has announced an innovative “try before you buy” Pilot Program for credit unions and banks. The program allows financial institutions to pilot a fully functional instance of the Better Online Banking solution, deployed within their own environment and connected to their own core banking system. Typically the installation is connected to a test environment of the core banking system.
Jwaala says the pilot can be deployed within two days, highlighting how rapidly credit unions can enhance their online services with a full featured, PFM enabled banking platform. Currently, the Better Online Banking Pilot Program is available to credit unions utilizing the Symitar™ Episys® core processing system.
Jwaala will be hosting an informational webcast to demonstrate the capabilities of Better Online Banking and provide technical details on the new Pilot Program. Register here.
Jwaala and Cardlytics Join Forces to Deliver Innovative New Rewards Program

09/28/2010 Austin, Texas. Jwaala, a leader in open, customizable online banking technology and Atlanta based Cardlytics have partnered to deliver an innovative, new, automated member rewards program through a financial institution’s online banking services. The program offers relevant and valuable rewards in a highly convenient manner, increasing retention rates and encouraging the use of the financial institution’s credit and debit cards.
The Cardlytics program extends targeted, cash-back merchant offers at the transaction detail level within online banking. A member accepts an offer by simply clicking to activate it. Once activated, the reward is provided automatically the next time the member uses the financial institutions debit or credit card at the merchant.
“The program comes with a bonus for the financial institution, as well” explains Kelly Dowell, COO Jwaala. “Not only is the feature free to deploy, it can provide a valuable revenue stream for the financial institution; since merchants pay to participate. Think of it as a twist on Groupon but selected and delivered automatically through the financial institution’s electronic channels.”
The Jwaala partnership integrates the Cardlytics rewards program as an optional feature within Jwaala’s Better Online Banking platform. The program provides multi-channel distribution that extends the non-intrusive offers to members through online banking, SMS, email, mobile and social networks.
Jwaala will be hosting a demonstration webcast on October 7th at 1:00pm CST. Register here.
Member Driven Technologies and Jwaala Enter Strategic Partnership
09/09/2010 Austin, Texas. Jwaala, a leader in open, customizable online banking technology and Member Driven Technologies (MDT), a premiere credit union owned technology services provider, have partnered to deliver Jwaala’s Better Online Banking platform through MDT’s application hosting and data center services.
Jwaala’s solution has been gaining traction with leading credit unions for its robust, Web 2.0 feature set, its flexibility, and seamless integration of consumer banking, commercial banking and personal financial management functionality. Based on its modern application architecture and open platform, Better Online Banking allows credit unions to rapidly deploy next-generation online banking services and easily add features as consumer’s desires evolve.
“This partnership is a key development for Jwaala,” explains Kelly Dowell, Jwaala’s COO. “Not only will this relationship provide an option for enhanced online banking services for MDT’s growing client base, but it marks Jwaala’s introduction of a hosted service offering for our clients that prefer to outsource their online banking. MDT has developed an exceptional reputation as a technology services provider to the Symitar™ Episys® community. We are very excited to have MDT as a hosting partner.”
MDT has seen strong growth in recent years with the addition of leading technology partners ranging from online bill payment to fraud/security monitoring services. The Jwaala relationship will allow MDT to develop enhancements for the MoneyTracker platform providing additional benefit to the user community.
“We are excited to offer a leading Personal Financial Management (PFM) solution that is truly integrated into transactional Internet banking. Not as a bolt on or an afterthought” says Larry Nichols, MDT’s President/CEO. “Most PFM offerings in the market place are just add-ons to existing Internet banking platforms. Better Online Banking is one complete solution that our credit unions have been looking for, now we can give them what they want at an affordable price with unique member service and functionality.”
About MDT
Member Driven Technologies is uniquely positioned to understand the IT needs of credit unions, large and small. We provide credit unions with seamless, top-to-bottom IT solutions. Utilizing the Symitar™ Episys® platform combined with numerous other advanced technologies, we can offer credit unions cost-effective, innovative solutions with many value-added 3rd party discount programs. www.mdtmi.com
CP Federal Credit Union to Deploy Better Online Banking
Austin, TX. August 9, 2010 – Jwaala, a leading provider of online banking and personal financial management solutions, announced today that Michigan-based CP Federal Credit Union has chosen its MoneyTracker Better Online Banking platform to deliver next generation online banking services to its membership. The $325 million dollar credit union selected Better Online Banking, for its innovative user experience, integrated personal financial management features, flexibility and its ability to grow as consumer demands for online services evolve.
“Our focus at CP Federal is to ‘wow one member at a time – every time’ and we feel the Jwaala team and their MoneyTracker platform is a great fit to achieve that goal” said Shawn Christie, Director of Finance and Innovation at CP FCU. “We love the flexibility of the product and the integrated PFM features. We are extremely excited to introduce this to our members!”
Online banking has taken center stage, recently becoming the preferred method of banking for consumers; according to a 2010 American Bankers Association study. With such a dramatic shift in consumer interest, financial institutions are giving greater consideration to their online strategies. Jwaala’s Better Online Banking is a fresh, innovative new online banking platform, gaining much attention from some of the industry’s top institutions.
“Our focus at Jwaala is on moving online banking out of the era of static transaction lists and into a truly engaging and functional user experience,” explains Eric Fisher, VP of Sales. “CP Federal certainly shares this vision. It goes without saying, that we are thrilled to be working with CP Federal to deliver MoneyTracker’s services to their membership.”
Jwaala Welcomes CME FCU
Dupaco Community Credit Union Selects Jwaala’s Better Online Banking
Austin, Texas, January 26, 2010 – Dupaco Community Credit Union has launched a new, innovative online banking platform to provide their members with an expansive array of online services. Partnering with Austin based online banking vendor Jwaala, Dupaco’s new online banking services offer integrated personal financial management capabilities including customizable user alerting, transaction searching, budgeting, online safety deposit box, and a customizable dashboards with widgets, all within a simple to use and flexible member interface.
“When we decided to replace our online banking platform, we wanted something that was innovative, appealing, and powerful for our members. Something that would set Dupaco apart from the cookie cutter solutions, that are out there and allow us to remain ahead of the crowd over time. After an extensive evaluation of vendors, Jwaala’s integrated PFM, search, and overall flexibility really set it apart from every other vendors we evaluated.” explained Steve Ervolino, SVP Information Services for Dupaco Community CU. “Power users love the transaction reporting features and customizable alerts, yet the straightforward design makes it easy to use for those members who simply want to balance their checkbook. We love it, and so do our members.”
Dupaco Community Credit Union was recognized by Raddon Financial Group (RFG), and awarded a Crystal Performance Award as one of the Top 10 “Top Performing” credit unions in 2008, with more than $500 million in assets, achieving a top ten ranking based on the RFG Performance Index™; a balanced scorecard measurement of growth, income, efficiency and margin management.
“We are very happy to have Dupaco as a client partner and are excited to see their success with Better Online Banking,” said Kelly Dowell, COO for Jwaala. “They are a creative group with bright ideas for their online banking services and we are looking forward to continuing to work with them. I think our join goal is to deliver online and mobile solutions that surpass the competition in features and functionality, allowing Dupaco and our other clients to truly stand out from the crowd.”
